Effective date: May 13, 2026
Company: VOLCANO TECHNOLOGY ADVERTISING LIMITED
1. Acceptance
By accessing this website, using Big Win Bingo, Solitaire Bucks, or contacting support, you agree to these Terms of Service and related policies. If you do not agree, do not use the services.
2. Eligibility
You must be legally eligible to use the products in your location and meet any age, platform, account, payment, or jurisdiction requirements. We may restrict access where required by law, platform rules, payment rules, or risk controls.
3. Product rules
Game outcomes may be influenced by skill, timing, accuracy, rules, product design, and match conditions. Users must not exploit bugs, automate play, manipulate accounts, abuse promotions, or interfere with normal product operation.
4. Accounts and security
You are responsible for maintaining control of your account, device, login information, and payment credentials. Notify support if you believe your account or payment activity has been compromised.
5. Payments
Payments may be processed by app stores, payment partners, banks, or other providers. Prices, availability, taxes, settlement timing, and payment methods may vary. Payment access may be limited for risk, compliance, geographic, technical, or provider reasons.
6. Refunds and disputes
Refund requests are reviewed case by case. Eligibility may depend on product use, payment status, provider rules, platform rules, suspected misuse, and applicable law. Some transactions may need to be handled through Apple or the relevant payment provider.
7. Prohibited activity
- Using false, stolen, or unauthorized payment information.
- Creating multiple accounts to bypass restrictions or obtain unfair advantage.
- Manipulating gameplay, scoring, matchmaking, promotion, or support systems.
- Using the services in a prohibited location or for unlawful purposes.
- Harassing support staff or submitting fraudulent documents.
8. Suspension and termination
We may suspend, limit, review, or terminate access if we believe a user violated these terms, created risk, breached payment rules, or created a legal, security, or operational concern.
9. Disclaimers
The services are provided as available. We do not guarantee uninterrupted operation, error-free gameplay, specific results, payment approval, or continuous availability of any feature.
10. Contact
For terms, product, payment, or support questions, contact service@volcanoskillbingo.com.